Refund and Returns

Baazaargo believes in simplifying your shopping experience. From tracking orders to ensuring swift returns and exchanges, we’re committed to delivering a seamless, trustworthy, and enjoyable shopping journey. Here’s what you can expect:

Eligibility for Return:

• The item must be in its original condition, unworn, undamaged, and in its original packaging.
• The item must have all original tags and labels attached.
• Sale items are generally not eligible for return, but please check the specific product page for details.
• Personalized or custom-made items are not eligible for return.

Return Process:

1. Contact Us: Please contact our customer service team within 7 days of receiving your order to initiate a return. You can contact us via email at [Your Email Address] or by phone at [Your Phone Number].
2. Obtain a Return Authorization (RA) Number: Our customer service team will provide you with an RA number and instructions on how to return your item.
3. Ship the Item Back: Please ship the item back to us using a trackable shipping method and include the RA number on the return package. You are responsible for the cost of return shipping.
4. Receive Your Refund: Once we receive your returned item and verify that it meets the return eligibility requirements, we will issue a full refund to your original payment method within [Number] business days.

Exceptions:

• We may make exceptions to this policy on a case-by-case basis.
• If you receive a damaged or defective item, please contact us immediately so we can resolve the issue.

Please Note:

• This return policy applies to orders placed on our website only.
• This return policy may be subject to change without prior notice.

For any questions regarding our return policy, please contact our customer service team.